An Open Letter to Rogers Customer Support

From Triond:
To be fair, this letter is aimed any many of the incoming support systems out there. You know who you are, first you send me through a maze of options (Push one for blah) you then make me wait a minimum of 30 minutes to speak to someone, only to find out that person is not the right person, and then I have to wait another 30 minutes...

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The Story of Esther

From Triond: Telemarketing calls are annoying enough, but it can be worse when the person they want you don't even know, and they are some type of "claims department"

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